The 5 Essential People Skills – Dale Carnegie Training

A book review by Daniel R. Murphy

Title and Author:  The 5 Essential People Skills – Dale Carnegie Training

Synopsis of Content:

This book got is start as training material for a Dale Carnegie course and has since been made available to all of us. The book focuses on basic interpersonal skills needed in all areas of life and especially to be successful in business. The five essential skills covered include rapport building, curiosity, communication, ambition, and conflict resolution.

These fundamental skills are discussed in terms of assertiveness, rapport building, curiosity and understanding in business, persuading others, asking questions skillfully, assertive skills for listening, and speaking and ambition. All of the skills mentioned are framed within the context of the proper level of assertiveness needed to be effective. There is also an excellent chapter on business etiquette.

The book addresses many aspects of how each specific skill should be used. It focuses on Carnegie’s teaching that we can be most effective by being indirect and helpful rather than insulting others.

This book is dense. It contains a mountain of information that a casual read-through may not catch. It is a book that should be studied, not just read.

What I found useful about this book:

The book is easy to follow and full of detail about all aspects of each skill discussed. Real life applications and examples are provided.

What I did not like about this book:

I do not have much to criticize here. The book is instructional in nature so can be a bit dry at times.

Readability/Writing Quality:  

The book reads rather like an instructive textbook but is well written, clear and well organized. Skill development is broken down into steps for the reader to follow whether one is in need of the most basic development or more advanced skill building.

Notes on Author:

Much but not all of the content was written by Dale Carnegie. Some portions refer to Carnegie and quote him thus written by someone else. The book was used as an instructional text by Dale Carnegie and Associates, Inc. and adapted for publication to the general public.

Dale Carnegie was a giant in the self-improvement industry during the 20thcentury. He became a household name with the publication of his best known work, How to Win Friends and Influence People published in 1936. He launched  career as a writer and trainer and in the 1950s his Dale Carnegie Training programs spread throughout the nation. Though Carnegie died in 1955 his programs have continued and grown significantly to the present time.

Related Website:

www.dalecarnegie.com

Three Great Ideas You Can Use:

  1. Influencing others is accomplished through building rapport with them.
  1. Assertive curiosity is crucial to finding opportunities and being creative.
  1. Using proper business etiquette helps you be more effective with other people promotes a cooperative and friendly work environment.

Publication Information:  

Title and Author: The 5 Essential People Skills – Dale Carnegie Training

Copyright holder: Original Edition ©2004 by Nightingale-Conant. Text edition ©2009 by Dale Carnegie & Associates, Inc.

Publisher: Simon and Schuster (Fireside)

Get the Book:

Wishing you well,

Daniel R. Murphy
Educating people for building wealth, adapting to a changing future and personal development.
www.danielrmurphy.com